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SHOPPING POLICIES

At La Croix, we are committed to providing our customers with an honest and enjoyable shopping experience.

See our shop policies below for more information or contact us if you have any questions.

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TERMS AND CONDITIONS & PRIVACY STATEMENT 

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  • ​Where can I find the terms and conditions? 

You can find the general terms and conditions at the bottom left of the page or click HERE. 

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  • ​Where can I find the privacy statement? 

You can find the privacy statement at the bottom left of the page or click HERE.

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EXCHANGE IN STORE​​

  • What is the exchange policy?

You have 14 days to exchange your item(s), starting on the day of receipt of the item. It can only be exchanged unused and in original packaging with original hangtag.​

 

  • Can I return items from the SALE?

No, unfortunately we cannot take back SALE items

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  • I bought an item in the store, will I get my money back?

​No, unfortunately that is not possible. We give a voucher for the value of the items you want to exchange, so that you can buy something you like more, another time.

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